Side by Side ATV – FAQ

Why should I ride with Sage?TX

Although there are many reasons you will enjoy this ride, one of the main factors to consider is the terrain and trail system you will be on. We operate on private and public lands. What that means is we offer double the rideable terrain as any other competitors in the area. Also, on private land, trails can be manipulated to be extremely entertaining, these are not your run of the mill forest road, these are true side X side purpose built trails that are just a blast to ride on.

Will I get dirty?TX

Yes. These machines are open air, and that’s why we love them. Wear clothing that you plan to wash. We will give you a helmet, goggles, and bandanna for your face, but you will still get very dusty and/or muddy.

Can we put 5 people in the machine?TX

No, maximum 4 people per machine.

Is there a weight limit?TX

Yes, maximum cargo per side X side is 800 LBS

Will I be driving?TX

Yes, your guide is out in front of you and the other machines on the tour, but you drive your own side X side.

Can my kids drive?TX

Yes, but they must be at least 16 years old with valid Identification to drive and a parent or legal guardian must ride with them. Other Age Requirements:  All Minors under the age of 18 must have a Parent or Legal Guardian with them at all times during the tour.  Older siblings are not considered Legal Guardians. Minimum age for passengers is 5 years old.

What happens if it rains?TX

Adventure exponentially grows! Only in the most severe lightning and rain storms will we delay or cancel a trip. Riding in the rain is a unique Colorado experience and we are game! So if its rainy weather, bring some rain gear with you, cause we embrace and love the challenge and excitement of wet conditions. We do stay on our 6000 acres of private land in rainy conditions as the public systems we have permits on are too slippery to travel on.

Do people wreck?TX

Not often. We run Honda Pioneers and they are great machines and are very stable. Your guide will brief you on proper use of the machine before embarking on the tour. If you adhere to the guidelines you will have no issues.

Where do we meet for the tour?TX

At our Castle Peak base lodge, west of Vail and Beaver creek about 35 minutes. Detailed driving directions to the base on this website.

Is tipping customary?
TX

Yes, just like in a restaurant, around 18%to your guide and shuttle driver is customary.

What is your cancellation policy?TX

48 HOUR CANCELLATION POLICY
Payment in full is required at the time of booking. If you cancel your reservation 48 hours before your activity it is 100% refundable.  Any Cancellation within 48 Hours is non-refundable.

This also includes no-shows and not using reserved machines on the day of the trip. For example, If you reserve 4 side X sides and on the day of your trip you end up only using 3 side X sides, you will still be charged for 4 side X sides.

Add-ons within 48 hours will be dependent on availability.

We never overbook any of our trips. These policies ensure our ability to uphold our end of the reservation commitments. We look forward to playing in the mountains with you!

Any change or cancellation must be made directly with a Sage Reservation Agent. Cancellations or Changes submitted by email, text or voicemail will not be recognized.

If Sage cancels any trip due to weather, mechanical failure, unsafe conditions, or insufficient reservations, a full refund will be provided.

RESCHEDULING YOUR TRIP WITHIN THE 48 HOUR CANCELLATION POLICY

This is considered a cancellation and you will need to make a new reservation for another trip. (credit may apply if not the day of the original trip)

MISSING YOUR PICK UP OR MEETING TIME

We offer transportation from major accommodation in Vail and Beaver Creek if you book that option.  You likely will have other people on the vehicle. It is crucial that we adhere to our schedule to ensure excellent customer service. If you are not at the pickup area at your designated time, we will need to depart for other pick-ups. Your trip is considered a no-show and non-refundable.

Other Age Requirements:  All Minors under the age of 18 must have a Parent or Legal Guardian with them at all times during the tour.  Older siblings are not considered Legal Guardians. Minimum age for passengers is 5 years old.

WEATHER – Sage Outdoor Adventures operates Rain or Shine, Snow or Sun, Hot or Cold. It is extremely rare that we encounter long-lasting weather events that affect the quality or safety of a tour and therefore do not offer refunds for weather, nor do we reschedule trips due to weather.